A study to assess the
occupational stress among staff nurses at selected private hospitals in Raipur
Mr. Abhishek
Nair
Psychiatric Nurse, All India
Institute of Medical Sciences (AIIMS) Raipur (C.G.)
*Corresponding
Author Email:
ABSTRACT:
Stress is a physical or
emotional state of response always present in a person as a result of living. It is intensified in a
non specific response to an internal or
external environmental change or threat. Occupational stress is the
result of interaction between characteristics of individual persons, resources
and stress factors. OBJECTIVES:- Assess the level
of occupational stress among staff nurses at selected private hospital in
Raipur.; To determine the relationship
of occupational stress among staff
nurses at selected private hospital in Raipur with selected socio
demographic variables. RESULT:-Descriptive and inferential statistics were used for
data analysis, result of the study revealed that on an average, 78% of the staff nurses are having frequent stress and
22% of the nurses are having neutral stress, none of them having no stress or
occasional stress or extreme stress.
KEYWORDS: Occupational Stress; Staff Nurse
INTRODUCTION:
Stress is a physical or
emotional state of response always present in a person as a result of living. It is intensified in a
non specific response to an internal or
external environmental change or threat. Stress is frequently described as ‘the black plague of the
eighties or the modern epidemic’ has become an important feature and major
problem of everyday life, threatening individual, organization and societal
health. Occupational or job stress is a harmful physical and emotional response
that occurs when the requirements of the job do not match the capabilities,
resources or needs of the workers. Stressful
working conditions also may interfere with an employee’s ability to work
safely, contributing to work injuries and illnesses.
Stress at work is a
relatively new phenomenon of modern lifestyles. The nature of work has gone
through drastic changes over the last century and it is still changing at whirl
wind speed. They have touched almost all professions, starting from an artist
to a surgeon or a commercial pilot to a sales executive, with change comes
stress, inevitably. Professional stress or job stress poses a threat to
physical health work related stress in
the life of organized workers, consequently, affects the health of organizations. Numerous studies have indicated that job stress is significant in
nursing. It was found that job
stress brought about hazardous impacts not only on nurses’ health but also
their abilities to cope with job demands. This will seriously impair the
provision of quality care and the efficacy of health services delivery.
Nurses’ high job stress is
well documented. In particular, the job stress of nurses working in acute and
specialized care units has been widely studied. Heavy work load, poor staffing, dealing with death
and dying, inter-staff conflict, strain of
shift work, careers and lack of resources and organizational support
have been identified as the major source of job stress. It has also been found that different nurses experience job
stress differently. Some studies reported that senior registered nurses and
charge nurses experienced a higher degree of stress than other ranks of nurses.
However other studies found that stress level was significantly higher in
junior nurses than in the senior nurses. There are also studies reporting that
the longer nurses had worked in their units the more likely they were to
experience stress regardless of their seniority. Increased work load among nurses, growing occupational stress and
declining job satisfaction are major concerns for nurse managers and nursing
educators.
NEED OF STUDY:
Nurses play an important
role in the health team along with other health professionals. She strives for
the prevention of disease, promotion of health and prolonging the life of
individuals and the community. She works at patient level, doctor’s level and
administration level. In this setting, she faces lot of physical and
psychological stress. Job stress is also called burnout which is characterized
by emotional, physical and spiritual exhaustion.
Job stress is a chronic
disease caused by conditions in the work place that negatively affect an
individual’s performance and/or overall well-being of his body and mind, one or
more of a host of physical and mental illnesses manifests job stress. Some are usually
required to validate the reason and degree of work related stress. Occupational
stress is the result of interaction between characteristics of individual
workers, resources and stress factors, which are any physical, mental or social
factors related to the work environment.
Individuals with work
stress usually experience an unpleasant awareness of their internal or external
environment when they are at work, anticipating going to work, or just thinking
about work. An individual may experience work stress without awareness,
however, and in this case its presence may be suspected by others who note
changes in the individual’s behaviour mental or
physical status. Occupational stress arises from social arrangements that are
partially determined by the organization of work. The concepts “work
environment” and “organization of work” apply to both general factors, such as
organizational and
managerial characteristics and factors applying to individual workers.
Individuals with work
stress usually experience an unpleasant awareness of their internal or external
environment when they are at work, anticipating going to work, or just thinking
about work. An individual may experience work stress without awareness,
however, and in this case its presence may be suspected by others who note
changes in the individual’s behaviour mental or
physical status. Occupational stress arises from social arrangements that are
partially determined by the organization of work. The concepts “work
environment” and “organization of work” apply to both general factors, such as
organizational and
managerial characteristics and factors applying to individual workers.
In the nursing profession
these factors vary greatly, health care institutions are different in size and
nature and nurses are confronted with different work tasks and working hours
(e.g., night shifts) working conditions (e.g., understaffing) and stress
related situations such as the suffering and death of patients. Rapid
changes in health care
technology, diversity in the workforce, organizational restructuring and
changing work systems can place stress on nurses. Burnout occurs as a result of
chronic stress. Burnout is a syndrome of
emotional exhaustion, depersonalisation of others and perceptions of reduced
personal accomplishment, resulting from intense involvement with people in a
care giving environment. When nurses experience burnout syndrome they may
withdraw from others and remain absent, exhibit decreased work performance and
negative feelings towards others. Heavy work load and the consequence
occupational stress can have serious consequences for nurses and their
patients. A strong relation has been found between stress and job satisfaction.
A new multi-country study, conducted by the World Health Organization,
International Council of Nurses, Royal College of Nursing, UK (2003) on the
international migrational and mobility of nurses
found that inadequate working conditions are one of the main factors driving
nurse migration. Low wages, lack of resources to work effectively, limited
career opportunities and limited educational opportunities are other important
factors. Due to insufficient staffing levels, nurses become frustrated about
their inability to complete their work to their professional satisfaction and
they experience difficulties in meeting patient’s needs. Heavy work load
and a high level of occupational stress diminish nursing quality.
RESEARCH APPROACH :
According to Burn and Nancy
research approach indicates the procedure of conducting the study. In order to
accomplish the objectives of the study. The research approaches adopted for
this research study is descriptive survey approach. In this the researcher
simply measures the present level of the independent variable. So the above
mentioned research approach is suitable for the study.
VARIABLES:
Variables are qualities, properties (or) characteristic of persons, things
or situations that change or vary.
In this study two types of variables are used they are
v
Independent variable
v
Dependent variable
Independent variable:
The variable that is purposely manipulated or changed
by the research. In this study, independent variable refers to demographic variable.
Dependent variable:
It is the variables that changes as the independent
variable is manipulated by the researcher. In this study, dependent variable
refers to occupational stress.
SAMPLING TECHNIQUE:-
Sampling is a process of selecting group of people,
events or portion of the population to represent the entire population.
Technique used is Non
probability purposive sampling.
BACK GROUND OF THE STUDY:-
Occupational stress is the
result of interaction between characteristics of individual persons, resources
and stress factors. It is important to understand how work associated stress
effects nurses and what factors in their working environment cause great
burden. It is also of great importance to gain more knowledge of nurses working
conditions, occupational stress and its management. Hence, there is a need to
assess the occupational stress among staff nurses at selected Private hospitals
in Raipur
OBJECTIVES:-
1.
Assess the level of occupational stress among staff
nurses at selected private hospital in Raipur.
2. To determine the
relationship of occupational stress among staff
nurses at selected private hospital in Raipur with selected socio
demographic variables
HYPOTHESIS:-
v H1 There will be a significant level of
occupational stress among staff nurses at selected
private hospital
in Raipur.
v H2 There will be a significant co-relation
between occupational stress among staff nurses at selected private hospital in
Raipur with selected socio demographic variables.
CONCEPTUAL FRAMEWORK:
Conceptual
framework for this study is based up on Betty Neuman’s
health system model. Neumen uses definition of Selyes on stressors as tension producing stimuli with
potential of causing disequilibrium. This is a complex system model which focus
of stress reaction and its reduction
The present
study is aimed at assessing the level of stress among staff nurses working in
selected hospitals in Raipur, The stress reduction and coping strategies are
not considered in the study. The model views the client holistically and multi
dimensionally. The client is the core of the circle with several protective
layers. The central core consists of the response pattern, organ strength,
weakness and ego structure and known as commonalities. The three surrounding
layers such as flexible line of defense, normal line of defense, Line of
resistance protects the individual from stressors.
METHOD:-
Non experimental descriptive
survey approach was used in the present study to accomplish the objectives. Non
probability purposive sampling was used for selection of 100 staff nurses. The
data was collected by structured rating scale. The tools comprises of two
sections:
Section -1 – Demographic variables of Staff nurses
working in selected private hospitals.
Section -2 – Structured rating scale to assess
occupational stress.
Questionnaire was provided to the study subjects to assess
occupational stress among them. The reliability of the tool was found to be 0.83
which indicates that the tool was reliable
RESULT:-
Descriptive and inferential statistics were used for
data analysis, result of the study revealed that on an average, 78% of the staff nurses are having frequent stress and
22% of the nurses are having neutral stress, none of them having no stress or
occasional stress or extreme stress.
It was also found that staff nurses are having an
average 64.27% of stress in each domain. i.e. for
Inadequate preparation, skill and knowledge (59.28%), work load and organization
(63.36%), interpersonal conflict at work (63.56%), uncertainity
in working environment (64.20%), Working with patient and families (65.48%) and safety and security (69.72%).
It is also revealed that there is association between
demographic variables and their level of stress. Age, professional
qualification, attending management program and place of stay are significantly
associated with their level of stress. Younger,
less educated, not attended management programmes and
hostel/quarter stayed staff nurses are having more stress than others.
Statistical significance was analyzed using pearson,
chi-square test.
INTERPRETATION
AND CONCLUSION:-
As the interpretation
results shows that average 78% of staff nurses are frequently stressful and the
level of stress is influenced by their age, education, area of living and
previous stress management classes. It is evident that staff nurses usually
suffers from occupational stress and the level of stress in influenced by
various socio demographic variables. Hence the researcher emphasizes and
conclude that stress management classes should be conducted for nurses.
Received on 19.05.2016 Modified on 24.06.2016
Accepted on 30.06.2016 ©
A&V Publication all right reserved
Int. J. Nur. Edu. and Research.2016; 4(2): 203-206
DOI: 10.5958/2454-2660.2016.00040.5